Sunday, July 24, 2016

Amazon Alexa vs. the Amazon Dash

I got the the Amazon Dash in several branded buttons when it first came out last year. It was an interesting experiment but as time marched on, I would say it is not really much more efficient than picking up the phone. I have had plenty of occasions where someone clicked the button accidentally and others when it was clicked only to find the product it was tuned for was not available. In both cases it means you need to open the app on your phone, eliminating the efficiency for which it stands. 

Alexa on the other hand gives you immediate feedback on your request. She will run thru two similar options if there is any confusion before booting you to the Alexa app for further resolution--which is still more efficient than just opening the Amazon app on the phone. In the image above, I ordered the first products via the Dash and the 2nd two from Alexa. Alexa confirmed the right dog food and then confirmed it was shipping Prime and its arrival date. 

Alexa gets more useful every week. 

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