First, it was not easy to find. It is literally in the middle of the industrial Space X complex. Even the sign by the guard shack told me to take a different entrance, but the guard thankfully came running out before I could reverse to tell me to come thru anyway.
I had some trouble getting the Supercharger nozzle into my port (turns out I was just pushing strong enough), but it gave me the opportunity to try to roadside service number. The person on the phone was extremely helpful to the point of even suggesting nearby places to eat, etc.
The weekend guard (it is Sunday) opened up the facility a little late (about 0920), but was friendly and courteous. Clean bathrooms, Tesla merchandise, the Tesla Model X on display, and a vending machine for drinks. It looks like there would be coffee but the guard says that is only during the week (odd decision).
The charger was pushing about 180 miles of rated charge per hour, so I only need to kill about 20 minutes before I was ready to get back on the road (enough time to right this blog and check my email on my iPad).
While I think they experience can and should be better, I am pleased. Looking forward to trying the one near the mall in Culver City next week...
Location:W 126th St,Hawthorne,United States